Synchrony understands that unique and engaging experiences help drive customer loyalty. Our data, analytics and insights can help you further enrich those experiences and convert shoppers into buyers, again and again. Whatever you’re working forward to, we’re here to help.
Looking for more insights beyond CRMC? Synchrony is proud to share key trends in loyalty and retail that are influencing today's customer experience.
5 Steps to Creating a Strong Value Proposition
Brand and industry research enable brands to:
• Evaluate competitive landscape
• Understand customer engagement and program performance
• Gather internal input and define objectives
A guided ideation session empowers brands to:
• Identify benefits options
• Identify internal assets to leverage
• Research potential enhancements
Financial cost/benefit assessment helps brands:
• Evaluate and select value proposition concepts
• Assess feasibility
• Set goals and timelines
• Develop positioning and marketing
Developing a go-to market strategy enables brands to:
• Integrate across channels
• Establish customer communication
• Plan store engagements
• Assess launch readiness or test and learn
Monitoring the outcome and ensuring success permits brands to:
• Manage and assess performance
• Address gaps and issues
• Solicit customer feedback
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