Sih Lee, Senior Vice President, Payments, Technology and Innovation, Synchrony Financial
• What does having a dedicated lab do for the bank?
• What kind of effort and resources were needed to set it up?
• What are you testing in the lab right now?
• What kind of equipment do you keep in the lab for testing?
• How do you find the right people and staff to run the lab?
• What are some examples of products that were developed and tested in the lab?